Meet The Team

Meet the Progressive Travel Recruitment Team

James Roberts

Co-owner

James Roberts spent four years working for British Airways and its subsidiary British Regional Airlines, ending up as a regional business manager. He completed a six-month consultancy contract with Siemens, as travel manager for their business worldwide.

Tel: +44 (0) 7966 169 530
Skype: james.progressivepersonnel

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Fiona Morrison-Arnthal

Director – Leisure and Hospitality

Fiona Morrison-Arnthal has over 25 years of international travel and hospitality industry knowledge. In her current role, she leverages her vast network of contacts together with her knowledge and passion for travel and hospitality technology to source, identify and place industry talent, globally.

Tel: +44 (0) 7961 775 221
Skype: fiona.progressivepersonnel

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Tony Macdonald

Operations Director/Co-owner

Tony Macdonald started his travel industry career at British Airways.  Here at Progressive Travel Recruitment, he looks after operations, marketing & branding, training, supplier contracting, advertising, our online presence, HR, GDPR compliance and the development of our overseas offices.

Tel: +44 (0) 203 490 4746
Skype: tony.progressivepersonnel

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Lee van Staden

Account Manager – BT & Travel Tech

Lee van Staden started her travel career in 2005 working as a Junior Consultant, quickly moving up to Senior Consultant, before taking on the role of Branch Manager. Personal achievements include Top Consultant, Most Improved Consultant and Top Sales Person per branch for eight years in a row.

Tel: +44 (0) 208 133 3037
Skype: lee.progressivepersonnel

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Ibrahim Mahudhee

Account Manager Indian Ocean

Since the 1990s, Ibrahim Mahudhee has worked in some of the most sought-after holiday locations in the world. He started at a five star complex working for One & Only Resorts as a reservations supervisor, moving on to Platinum Capital Holdings as sales and marketing manager for two resorts.

Tel: + 96 (0) 777 6034
Skype:  ibrahim.progressivepersonnel

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Susan Sewell

Account Manager – Business Travel

Susan Sewell’s travel career began in 2010 with her appointment as Senior Sales Manager for American Express Global Business Travel. Her role initially was to attract new corporate clients with a spend of up to £3.5 million per year. She was promoted to Sales Director, Head of Sales for the UK and Ireland.

Tel: +44 (0) 161 425 2168
Skype: susan.progressivepersonnel

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Bianca Pinkney

Sales and Marketing Manager

Bianca Pinkney has over 20 years’ travel industry experience. After studying Travel and Tourism, she began her career as a Travel Consultant in her native Australia, in 1997. In May 2003, Bianca moved to the UK, travelling extensively throughout Europe.

Tel: +44 (0) 7950 775 961
Skype: bianca.progressivepersonnel

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Nicola Townsend

Divisional Manager – BT & Travel Tech

Nicola Townsend completed a degree in Travel & Tourism Management before working in the leisure industry at Golfbreaks.com for over three years, in a customer service role. She then moved into travel recruitment, where she held several roles, including Team Leader.

Tel: +44 (0) 7375 865 631
Skype: nicola.progressivepersonnel

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New Account Manager

Coming Soon

Like our new colleague, everyone at Progressive Travel Recruitment has worked in travel or hospitality, so we know the requirements and challenges of both sectors – and our clients trust us to get it right first time.  Check back here soon for more details.

Tel: +44 (0) 203 490 4746
Skype: james,progressivepersonnel

Claire Castro

Executive Assistant

Claire has had a stimulating and varied career, coming to Progressive Travel Recruitment from three years as a Senior Account Manager in a specialist Asset Finance and Leasing Recruitment Consultancy. Before that, she spent six years in the Met Police.

Tel: +44 (0) 7377 702 793
Skype: Claire Progressive Travel Recruitment

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Simon Hurst-Grover

Account Manager – Leisure Travel

Simon Hurst-Grover has worked in the industry for many years, and has exceptional experience in travel as an employee and as a recruiter. At Progressive, we always employ people with travel experience as they’re already invested in the industry and have a deeper understanding of what is required.

Tel: +44 (0) 7377 668 498
Skype: Simon Progressive Travel Recruitment

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Connie Celiberti

Operations Support

Connie’s employment history includes planning events, races and visits as an administrator for Formula One Management, as well as managing budgets and staff. Before F1 she worked at the Institution of Electrical Engineers, and previously at the House of Commons as Banqueting Coordinator, among other positions.

Tel: +44 (0) 203 290 8299
Skype: Connie Progressive Travel Recruitment

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Claudette Gouws

Claudette Gouws

Operations Support

Claudette provides operations support across Progressive Travel Recruitment. She has worked in travel in previous roles, including as a Travel Agent then as Accounts Assistant at Pentravel in Durban. Before that, she travelled the world working aboard Holland America Cruise Lines.

Tel: +44 (0) 208 638 5936
Skype: Claudette Progressive Travel Recruitment

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Michelle Sephton

Michelle Sephton

Non-Executive Director

Michelle is the former Managing Director of Elegant Resorts, where she oversaw the provision of specialist luxury travel services to a discerning market for 25 years. She worked in every department of the business, starting her career in finance and going on to shape this immensely successful brand. She is now a business coach, assisting travel ventures and more, and we’re delighted to have her on board as a Non-Executive Director.

Tel: +44 (0) 203 490 4746

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Lucy Hatcher

Lucy Hatcher

Senior Account Manager – Leisure & Hospitality

Lucy comes to us with many years of travel recruitment experience, managing mid to senior management positions with many big-brand travel companies. She thrives on helping people grow their careers in an industry she loves, and particularly enjoys finding that unique role that someone has been dreaming of.

Tel: +44 (0) 7792 679 013
Skype: Lucy Progressive Travel Recruitment

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Coming Soon

Director – North America

Genna Davis

Operations Support

Genna provides operations support to our teams of account managers here at Progressive Travel Recruitment. Her roles within the travel industry include working as a travel agent, then as National Branch Accounts Manager at Pentravel in Durban, South Africa. Before that, she worked in Wales and travelled around Europe, Australia and New Zealand.

 Tel: +44 (0) 203 490 4746
Skype: Genna Progressive Travel Recruitment

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Coming Soon

Finance Manager