Meet the Progressive Travel Recruitment Team

James Roberts

Founder & Co-owner

James Roberts spent four years working for British Airways and its subsidiary British Regional Airlines, ending up as a regional business manager. He completed a six-month consultancy contract with Siemens, as travel manager for their business worldwide.

Skype: james.progressivepersonnel

Fiona Morrison-Arnthal

Director

Fiona Morrison-Arnthal has over 25 years of international travel and hospitality industry knowledge. In her current role, she leverages her vast network of contacts together with her knowledge and passion for travel and hospitality technology to source, identify and place industry talent, globally.

Skype: fiona.progressivepersonnel

Tony Macdonald

Co-owner

Tony Macdonald started his travel industry career at British Airways. Here at Progressive Travel Recruitment, he looks after operations, marketing, finance, training, supplier contracting, our online presence, HR, GDPR compliance and the development of our overseas offices.

Skype: tony.progressivepersonnel

Claudette Gouws

Operations Support

Claudette’s career in travel includes working in accounts at Pentravel, South Africa’s number one travel company, and travelling extensively as a trainee manager onboard a luxury cruise ship. Here, Claudette works closely with our account managers, providing a key liaison with our clients and candidates.

Skype: Claudette Progressive Travel Recruitment

Carol Robb

Finance Manager

Carol Robb has exceptional experience in financial management, taking her skills to many industries including hospitality and construction.

Here at Progressive Travel Recruitment, Carol is responsible for the day to day financial operation of our nine offices across the globe.

Skype: Carol Progressive Travel Recruitment

Nicola Townsend

Divisional Manager – BT & Travel Tech

Nicola Townsend completed a degree in Travel & Tourism Management before working in the leisure industry at Golfbreaks.com for over three years, in a customer service role. She then moved into travel recruitment, where she held several roles, including team leader.

Skype: nicola.progressivepersonnel

Claire Castro

Operations Manager

Claire has had a stimulating and varied career, coming to Progressive Travel Recruitment from three years as a Senior Account Manager in a specialist Asset Finance and Leasing Recruitment Consultancy. Before that, she spent six years in the Met Police.

Meet The Team