FLIGHT RESERVATIONS CONSULTANT
LONG HAUL AIRLINE
Previous experience working in a similar role would be highly beneficial. You will be making flight reservations over the phone and handling all aspects of customer service relating to the flight booking so you must be experienced in handling customer queries and complaints whilst still able to stay motivated.
A well-established long-haul airline is looking for a Flight Reservations Consultant who is fluent in English and Portuguese.
WHAT EXPERIENCE DO I NEED?
*Strong customer service background
*Competent and confident in the use of systems (an understanding of flight reservation systems an advantage)
*Experience in the contact centre environment desirable however other customer service environments will be considered
*Experience in communicating with staff from different cultures and/or countries
*Fluent in English and Portuguese
*Excellent communication skills (verbal and written)
*Competent numeracy skills
*Pro-active and able to manage own workload effectively
WHAT’S IN IT FOR ME?
In addition to the basic salary, there’s an attractive bonus package and benefits.
Simon Hurst-Grover is recruiting for this Flight Reservation Consultant role in London. Click to apply.
Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.
Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa and The Maldives.
Tagged as: Tour Operating, Travel Agents
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