FLIGHT RESERVATIONS CONSULTANT
LONG HAUL AIRLINE
A well-established long haul airline are looking for a Flight Reservations Consultant who is fluent in English and also either Italian, Spanish or Portuguese.
Previous experience working in a similar role would be highly beneficial. You will be making flight reservations over the phone and handling all aspects of customer service relating to the flight booking so you must be experienced in handling customer queries and complaints whilst still able to stay motivated.
Skills / Experience / Requirements:
➢ Strong customer service background
➢ Competent and confident in the use of systems (an understanding of flight reservation systems an advantage)
➢ Experience in the contact centre environment desirable however other customer service environments will be considered
➢ Experience in communicating with staff from different cultures and/or countries
➢ Fluent in English and Italian, Spanish or Portuguese essential
➢ Excellent communication skills (verbal and written)
➢ Competent numeracy skills
➢ Highly motivated
➢ Pro-active and able to manage own workload effectively
Simon Hurst-Grover is recruiting for this Flight Reservation Consultant role in London. Click to apply.
Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.
Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.
Tagged as: Tour Operating, Travel Agents
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