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Are you ready for electric flying taxis? Travel tech takes to the air

At the moment, when we’re told not to leave our houses unless absolutely necessary, the idea of flying taxis seems even more fanciful than ever. But, with more time on…

Achieving a successful travel career with dyslexia – my personal story

I have dyslexia – I know I’m not alone. The NHS states that up to 1 in 10 people has some form of dyslexia in the UK; that’s around 6.3…

Managing jobs in the travel industry – how to switch off

Overwork, long hours, balancing home and work lives, and now the added stress of the coronavirus impact are factors for many of us who have jobs in the travel industry….

How data-driven travel trade recruitment benefits your travel business

Our travel trade recruitment strategy has evolved exponentially with the boom in targeted data. However, as a company we have been gathering our own data on clients and candidates for…

Essential guide to working from home in travel

Whether you’re suddenly finding yourself having to work from home due to the Coronavirus outbreak, or you’re part of a growing number of travel companies who now employ homeworkers, our…

How to avoid unconscious bias when recruiting in the travel trade

Lack of diversity is a recognised problem in the travel industry. Could one of the main causes be unconscious bias by those recruiting in the travel trade? Unconscious bias is…

Are start-up hospitality technology jobs offering too much?

In the last year I’ve spent a lot of time recruiting for hospitality technology jobs in start-ups large and small. Some of these travel and hospitality tech startups are big…

Brexit, immigration, and solutions for recruitment in the travel industry

There is still little certainty about what will happen to UK immigration once the Brexit transition period ends on January 1st 2021. The latest announcement to grab my attention was…

How feedback after job interviews can improve your travel business

Everyone wants feedback these days. Buy anything online and you’ll receive a survey about your purchasing experience. It can be tiresome, so it’s not surprising that many of us click…

Your guide to essential travel industry events in 2020

If, like us, you work in the travel industry, keeping up to date with what’s happening in the global travel and hospitality industries is an essential part of the job….

Travel and hospitality recruitment tips: How to manage interview nerves

Working in travel and hospitality recruitment, I get to talk to candidates every day. As part of the recruitment process, I always prep candidates before an interview. Occasionally, I come…

Christmas travel: Where would you spend your dream Christmas?

All of the Progressive Travel Recruitment team have worked in the travel industry, and thoughts of wonderful trips away are never far from their minds. We asked our colleagues where…

Travel and hospitality recruitment agency ideas: Why adopt a 4-day work week

Not only have the Labour party announced a plan to gradually move the workforce to a 4-day week if they get into power in the UK, but Microsoft also announced…

Travel and the climate emergency – what should the industry do?

Unless you’ve been in hiding, you will have noticed that a big news theme of 2019 has been climate change. The messages of David Attenborough, Greta Thunberg and Extinction Rebellion…

How to hire a travel manager

While corporate business travel sees little sign of slowing down, we have seen an increase in companies wanting to bring business travel management in house. We’ve also noticed a rise…

Not all travel industry recruitment agencies are the same

I’ve worked in travel recruitment for 7 and a half years, with the last 15 months at Progressive Travel Recruitment. Moving travel industry recruitment agencies to Progressive was largely driven…

Surviving World Travel Market – the world’s biggest and best travel meet-up

This year’s World Travel Market (WTM)  isn’t long finished. After another successful visit meeting business colleagues and friends old and new, we thought we’d share our ideas about surviving World…

Who are the best people to hire for travel industry executive jobs

I was interested to read an article in Travel Weekly from AITO chairperson Gemma Antrobus, urging travel industry leaders to remind themselves to remain familiar with jobs lower down their…

Travel trends: Is non-tourism the new big thing?

I read in an easyJet in-flight magazine recently that not being a tourist is now the way to go on holiday. We’re sick of selfies, sun loungers and sterile resorts….

How to find the best executive travel director jobs 

Executive search agencies seem to be springing up like conference execs at a free bar at the moment. It’s all very well starting up what is supposedly an executive search…

Why we need more travel agents – not less, Mr O’Leary

It’s been a rollercoaster few weeks in the travel industry with the collapse of Thomas Cook. Now, as family-run independent Hays Travel boldly steps in to rescue 550 of the…

How to hire the best passive candidates in travel  

When travel companies need to hire new talent, many still cling to the idea that a good old-fashioned job ad will do most of the work for them. But in…

We’re an international travel recruitment agency but our friends think we’re a travel agency!

I know there are doctors who are plagued by friends and acquaintances asking them to check over a weird lump or bump. But here at Progressive Travel Recruitment we have…

Why I went to North Korea

I’ve always been curious about visiting North Korea. My interest has peaked in the last couple of years while following Donald Trump and Kim Jong-un’s war of words and fascinating,…

What not to say in a travel job interview: International travel recruitment tips

It’s easy to get flustered in a job interview. It’s not an everyday situation to be in, and nerves can cause people to say things that are somewhat out of…

Want to work for a global travel recruiter?

We’re always on the lookout for new global travel recruiter talent here at Progressive Travel Recruitment. Director, James Roberts values direct experience in the travel industry as he feels it…

Travel Industry Recruiter Tips: Knowing when to change travel jobs  

Knowing how to manage your travel career can be tricky. How long you should stay in a role before moving on is a decision with many variables. And wondering whether…

Why hire an in-house travel manager

Having recently placed a couple of corporate travel manager roles within a large company, I was wondering why all medium to large businesses don’t have a travel manager. So, why…

How hospitality technology companies are disrupting the industry

I have been working with several start-ups and hospitality technology companies this year. I’ve seen a lot of fascinating changes taking place at breakneck speed – these companies are shaking…

How a reputable travel recruitment agency can help following redundancy

With the recent collapse of our business partners LateRooms and Superbreak, and more recently the huge closure of Thomas Cook, I have been talking to managers and directors who have…

When is a travel recruitment consultancy like the football transfer season?

No, it’s not the start of a bad joke. As a huge football fan, gearing up for the start of the new season this week, it struck me that the…

Secrets of a travel headhunter

You never know when a great job offer could come along. In these days of executive search and headhunting for travel candidates, a recruiter can contact you to suggest you…

Does cruising need a rethink?

It’s summer. Holiday season has arrived. And this year, the hot holiday is cruising. According to the Cruise Lines International Association (CLIA), 21 new ships are launching in 2019, and…

Travel Recruiter Tip: Snap up good travel candidates quickly

As any UK travel recruiter knows, we’re currently seeing a candidate’s market – where good candidates can pick and choose the top jobs. This is true for jobs in the…

5 of the best remote locations to be a digital travel nomad

With the ever-increasing spread of world-wide connectivity, many of us can now become a digital travel nomad, taking our work wherever we fancy. Working from even a remote tropical island…

How to relocate a travel business without a drama

I was very interested to read that Channel 4 is up and moving its HQ from London to Leeds. The broadcaster will still have a second hub in London, but…

10 reasons why executive recruiters find the best travel candidates

As executive recruiters, it’s our job to seek out travel candidates – we don’t just wait for them to knock on our door. We headhunt, we use advanced data to…

Why travel and tourism agencies should hire homeworkers

When I first started working for Progressive Travel Recruitment as a homeworker, it felt quite exotic. It seemed that us travel homeworkers were ahead of the curve. However, it hasn’t…

Events Jobs: Why work for an events agency?

Whether you’re in the travel industry or any other business, chances are events feature in your work year. That could mean a conference, team-building trip, charity dinner, or just a…

Looking for advice on writing a travel CV?

No one loves writing a CV. But, unfortunately, it’s one of the most important documents you will ever need. We know that it can be stressful, which is why we’ve…

The unstoppable rise of travel technology employment

Since the inception of the internet in 1983, and Tim Berners Lee’s subsequent kick-start of the World Wide Web in 1989, booking a holiday and working in travel has changed…

Why South African travel workers should come to the UK now

Contrary to expectations, what with Brexit uncertainty, employment in the UK is at its highest since the 1970s. And wages are escalating, too, according to the Office for National Statistics….

Jobs in the Travel Industry: Candidates want to know interview outcomes quicker

I love my job – there are plenty of highs, and days are busy and rewarding. However, if there was one thing that I could change and which would highly…

Try our novel way of incorporating wellbeing at work

We all know those super-fit people who fit in a jog at lunch, eat super-healthily, do a spin class after work and practise meditation at their desks. Great for them,…

Diversity and Inclusion in the Travel Industry – What’s the Score?

With only one in 33 leaders in the travel, hospitality and leisure industries in the UK identifying as being from a black, Asian or minority ethnic (Bame) background, as compared…

Experience and a great CV vs a positive attitude. What’s more important?

As a recruiter, I communicate daily with travel candidates and clients. I see a lot of CVs, and put people forward for a lot of interviews. In the current candidate-driven…

Why you need to start recruiting creatively

Times are tough. There’s a shortage of great candidates, and political uncertainty is causing delayed decision-making across business. What does this mean for your travel business if you’re looking to…

Why an executive recruitment service is best for director-level travel jobs

I have been thinking about setting up an arm of Progressive Travel Recruitment dedicated to executive recruitment for a while. Now that Executive Search by Progressive has launched, let me…

Top 10 best travel jobs

When you think of the top 10 best travel jobs, it’s possible thoughts of glamorous travel writing assignments and managing five-star private islands pop into your head. But for the…

Does appearance still matter in the travel industry?

With the welcome announcement this week that Virgin Atlantic no longer requires female cabin crew to wear make-up to work, we had a chat among the Progressive Travel Team about…

What to do when an employee resigns

It’s not unusual for most employers to be filled with dread when they hear the R word. The prospect of losing a valuable employee can induce feelings of panic and…

Travel Recruitment in North America | Tips for relocating abroad

As a global travel business, we’re always interested in the cultural variances between different countries – in business and in everyday life. We often help companies expand into new countries,…

Why remote workers outperform office workers

An article appeared on my LinkedIn feed this week about remote workers producing more output than their office-bound counterparts. I’m a great advocate of remote working. I’ve written before about…

Why travel industry headhunters find the best executive candidates

If you need a new top level exec for your travel company – maybe a marketing manager, or a director of sales, or someone with a high level of experience…

Our new Non-Exec Director Michelle Sephton reveals top business tips

I’m thrilled to start 2019 with a new Non-Executive Director here at Progressive Travel Recruitment. So, welcome to Michelle Sephton, former Managing Director of Elegant Resorts, the specialist luxury travel company….

Ghosting at work – Who’s to blame?

As reported on LinkedIn recently, there is a small but growing bad habit happening in the world of work – ghosting. The term ‘ghosting’ was first introduced by millennials to…

What Secret Santa reveals about office politics

As the year draws to a close, and office workers spend their last few work days at work, the prospect of Secret Santa gift-giving looms large in many workplaces. It’s…

IoT is changing travel technology trends

Did you know that Java and C have become the most popular programming languages for Internet of Things developers? According to a recent Business Insider article and survey, useful for…

No snow in Lapland – what happens when weather affects travel?

Trips to see Santa in Lapland in northern Finland have grown in popularity in the last 10 years, with thousands flocking to the snowy north for a taste of a…

Travel trends – Could black cabs become novelty tourist attractions?

I was in London for World Travel Market recently, and took a number of cabs while in the capital. Except, mostly, they weren’t cabs, they were Ubers. I did use…

5 benefits for South Africans and Australians working in UK travel industry jobs

As our name makes clear, we’re a company that’s all about travel jobs. We recruit for the travel industry and we are all also travellers at heart. Most of us…

Six reasons travel homeworkers show a steady rise in happiness

In a recent Travel Bulletin article, it was reported that Co-operative Travel homeworkers – their Personal Travel Agents – are at a five-year happiness high, and that their half-year sales are up,…

Trends in UK Travel Jobs – The rise of the Internet of Things

Um, the internet of what? What is IoT or the internet of things and how does it impact me and UK travel jobs? The internet of things is the network of…

Why our company travel policy is all about duty of care

Having just updated the Progressive Travel Recruitment company travel policy, I have been thinking about our core beliefs. One of the key themes of our travel policy is to indicate…

Six reasons why your company needs an in-house corporate Travel Management team

Business travel is an important component in the running of modern multi-national companies. Advancements in technology such as virtual meetings and digital transfer of documents are a big plus for today’s travel…

Why every company should have a travel policy

Almost every company requires some element of travel in modern business. For each and every one of those companies – small or large – there should be a clear travel…

Travel jobs and disruptive passengers – do they go hand in hand?

Why do most people go into the travel industry? The answer is pretty obvious – to be able to travel, and have the opportunity to see the world as part…

How does corporate social responsibility affect travel recruitment? 

Corporate social responsibility is something all businesses need to think about in the 21st century. Those that don’t are beginning to look like dinosaurs. Listening to news reports about certain…

Senior Executive Recruitment – Why are most travel company directors and CEOs men? 

As someone in the business of senior executive recruitment in the leisure travel sector, I chat to a lot of men and women who have reached a pretty high peak…

How to spot a great CV as quickly as possible

Knowing how to spot a great CV can make all the difference when it comes to recruiting your next travel professional. The most sought-after candidates will have the right skills, experience,…

The Virtual Interview – What you need to know

The virtual interview isn’t new, as anyone who works in recruitment knows. However, it is becoming increasingly popular with clients, who now use the three major video-calling apps Facetime, WhatsApp…

The importance of having a travel manager

Many companies already realise the importance of having a dedicated travel manager. Here, Progressive Travel Recruitment director James Roberts and management consultant and director of our sister company 14fiftyseven Susie Osborough…

Brexit and the travel industry – British firms losing workers

With Brexit looming and no clear plan in place for UK businesses who deal with Europe, the reality of Brexit and the travel industry is that travel workers are leaving…

Should you employ former colleagues?

We recently welcomed Claudette Gouws to the Progressive Travel Recruitment team as our new Office Administrator, based in Durban. Account Manager Lee has worked with Claudette before, and here they…

Are your CV and social media profiles job-ready?

I am currently recruiting marketing managers to fill travel job vacancies. Those applying are experienced in marketing and ought to know how much first-impressions count. Yet I’m receiving a fair…

Is travel job hopping a good idea?

A recent Wall Street Journal report states that US workers are quitting at the fastest rate since the internet boom nearly 17 years ago. They believe this is down to…

5 Ways to Keep your Top Performers

It’s no secret that some employees perform better than others. And while it takes all kinds of people to make a great travel team, high performers are every company’s most…

10 Questions to Ask in a Job Interview

As a travel recruiter, it’s one the things I get asked most: ‘What are the best questions to ask in a job interview?’ One of the main points to remember…

Reuben’s Retreat Summer Ball

Four of the Progressive Travel Recruitment team and I had a fantastic night at Reuben’s Retreat summer ball, the ‘Reuball’ on Saturday evening in Bury, Greater Manchester. Progressive Travel are…

Cape Town – Water Crisis Averted

Having spent last winter in Cape Town, I followed the Cape water crisis with personal interest, reporting on the blog back in February how Capetonians and visitors were managing the…

What do travel and tourism recruitment and the World Cup have in common?

Read Account Director Fiona Morrison-Arnthal’s thoughts on passive vs active candidates to find out how a World Cup squad manager and a travel and tourism recruitment agency are more similar…

The Do’s and Don’ts of travel industry recruitment

Lee is a travel recruitment expert with a vast knowledge of both the business and leisure travel industries, dealing daily with clients and candidates. Roles she recruits for are often highly…

How to find the right travel and tourism jobs

You may know you want to work in travel, but not have a clear idea of all the travel and tourism jobs available. There are so many diverse jobs in…

5 Perks of Travel Jobs via Executive Recruitment Agencies

Once you’ve reached an executive stage in your career, simply applying for jobs that appear in the usual channels won’t usually get the best results. By using executive recruitment agencies,…

Should you introduce an employee satisfaction survey?

When staff are unsatisfied in their job, or unhappy with their employer, organisations can suffer in several ways. In this candidate-driven travel market it is vital to keep your best…

Will implementing GDPR mean the death of newsletters?

As the GDPR juggernaut rolls into town this Friday, and we busily empty our inboxes of newsletter-mail we don’t remember signing up for, I wonder if this deadline for implementing…

Why there’s more to finding the best talent than placing an advert

I get why people think some recruiters have an easy job – but the truth is that there’s more to finding great candidates than just scribbling out a job ad,…

Why I encourage my team to work from wherever they like

I read an article recently about why having a 16-minute commute or less makes you happier. I can believe it. Apparently, a 28-minute commute (the UK average), is the equivalent…

Why London travel recruitment agencies offer the best jobs

London is a major tourist destination and international capital, so it makes sense that London travel recruitment agencies offer great travel job opportunities, as most travel companies have a base…

How will AI affect travel jobs?

With reports about air stewards being replaced by bots, and the ever-increasing rise of Artificial Intelligence (AI), it’s tempting to reach for the panic button. But my advice is stop…

8 Good Reasons to Recognise Employee Achievement

A monthly pay cheque goes a long way to keeping your travel employees engaged, but if you want a truly happy workforce you may need to look beyond just their…

Why a Varied Career Path is a Good Thing

Claire joined Progressive Travel Recruitment as an Account Support Manager. She’s had a fascinating career path, including being a Police Constable. She’s also worked in corporate finance, in two recruitment…

How to get the best travel and tourism jobs in London

London is one of the world’s best cities for jobs in travel and tourism. Whether it’s the prestige of being in an exciting and affluent global capital, or simply the…

Do awards matter for travel recruitment companies?

Everyone likes awards, don’t they? Well, not always. French chef Sebastien Bras, who held 3 Michelin stars (the highest possible accolade) for 18 years, recently gave them back. His love for…

Why does your travel business need a recruitment strategy?

A good recruitment strategy allows your travel company to plan recruitment goals and objectives by identifying potential areas of weakness and growth, and offers efficient and cost-effective solutions - in advance. All companies will benefit from having a consistent and organised...

Management Jobs – Why Recruit Leaders from Around the World

Watching football recently, I started to wonder about how football teams recruit managers from anywhere in the world. It doesn’t seem to matter whether an England manager is from England,…

How to Grab Executive Travel Recruitment Opportunities

Looking for an executive travel job? Don’t think that a position will land in your lap. If you’re feeling stuck in a job, the only thing to do is take...

Why use Travel Recruitment Agencies?

If you’re on the lookout for a new position in the travel industry, do you really want to have your CV piled in an anonymous heap with scores of others?...

Transformational Travel – Get on board with 2018’s big travel trend

Transformational and experiential travel trends can’t be ignored Airbnb is ploughing $5million into its experiential travel program, Airbnb Experiences, it was announced recently. And British Vogue has said that transformational travel…

What travel companies are doing to #DefeatDayZero in Cape Town

The signs of the Cape Town drought are everywhere… As you land at Cape Town International Airport, the once emerald-green landscape has turned a dusty brown. The Cape Town crisis…

Working Abroad – Become a digital nomad and beat the winter blues

Hate the long British winter? Me too. I’ve often dreamed of upping sticks and heading to the sun for winter, to combine work with a change of scene and to…

US travel recruitment trends in 2018

US travel recruitment trends in 2018 Talent is the number one priority in corporate America, with recruiters confirming their focus for 2018 will be on focusing on the quality of…

Ending the gender pay gap

Wherever you are in the world, it’s impossible to avoid the conversation surrounding the gender pay gap. In the UK, Carrie Grace tendered her resignation to the BBC, accusing the…

British Airways – Learn from your Southern African franchisee!

In its quest to re-engineer the customer experience, British Airways appears to have gone back a step or two.  Earlier this year, we commented how their pension scheme move was…

Beat Blue Monday – Start your travel job search today

If you’re battling festive season excess and determined not to be gripped by Blue Monday this 2018, now’s the perfect time to start your travel job search. It’s just a…

How to keep good staff from leaving

Our friend at Ryanair appears to be in hot water again. Having narrowly averted a strike over the busy festive season, the airline now faces a parliamentary probe into allegations…

When your boss wants you to relocate to the country

Have you spent 2017 staring listlessly from your office window, daydreaming about being able to relocate to the country, a remote Scottish isle or an English seaside town? Imagine your…

Ryanair strike: Has he come to his senses?

Seems somebody at Ryanair has been forced to eat humble pie. In September, O’Leary tried to force his pilots to defer their time off to minimise the disruption to the…

Wrap up your new travel role and give yourself the gift of job satisfaction in 2018

Forget the partridge in the pear tree, this Christmas give yourself the gift of job satisfaction and a new travel role in 2018. If you’re mulling over more than the…

Progressive Travel Recruitment chooses Reuben’s Retreat as Charity Partner

As we begin the final stretch of 2017, I’m very pleased to announce that Progressive has chosen Reuben’s Retreat as our chosen charity partner for 2018. Through a series of…

Benefits of employing homeworkers for your travel business

We’re seeing a seismic shift in the way travel businesses are managed, as companies adapt and embrace modern technology to expand their global reach. One such change is the willingness…

How to hire international travel candidates

Hiring an international candidate for a travel role can present its own unique set of challenges. In addition to finding a way to connect personally with the candidate residing elsewhere…

Do I have what it takes to be a travel manager?

The role of Travel Manager has evolved in recent years. Once referred to as ‘the person who organises or books my travel’, today’s Travel Manager fulfils a much more strategic…

Why use Progressive Travel Recruitment’s services?

We know all our travel clients are different which is why at Progressive Travel Recruitment we tailor-make our travel recruitment services to suit you. We provide a high-quality service for…

Vote for us in the TravelMole UK Awards

When you’re looking for a new role, or seeking top talent to join your ranks, it’s important that you’re working with the best travel recruitment partner – a trustworthy organisation…

We have travel jobs in the UK for South Africans

Looking for a travel job in the UK? As former South African travel professionals now living and working in the UK, we see the differences in a travel job in…

The golden age of oldepreneurs

Who said you can’t teach an old dog new tricks? Well in the world of business and entrepreneurs, it’s the old dogs that are getting ahead, if recent reports about…

Tips to getting the best out of your travel recruitment agent

Looking for a new travel job? You could do it yourself, but should you? Here’s why you should rely on a travel recruitment agent to find you that dream role…

How to recruit the best staff

Have you ever interviewed for a role which turns out to be significantly different to the original advert description when you’re trying to recruit the best staff? This is actually…

Would I recruit for Ryanair? Never!

Imagine, as a staff member, being told that you “don’t have a difficult job” and that you’ll get “goodies” if you give up a week’s leave, but won’t get them…

Don’t panic recruit staff because you’re desperate

A month’s notice goes by in a flash and your top travel sales executive is on their way out the door, with no replacement in the wings. If you’ve failed…

Why travel agent salaries are lower than national average

When the BBC last week asked the question: “Does your job pay less than it did five years ago?”, I was intrigued to check out travel agent salaries and immediately…

BA pension scheme news yet another anti-staff move

This week’s BA pension scheme news that it is considering closing its main defined-benefit scheme to save costs, is yet another rung in the downward spiral that the carrier appears to…

How to turn demotivated staff into a happy workforce

Demotivation can be contagious. Just one demotivated staff member can spread negative vibes throughout an office quickly and easily. And once your workforce is feeling demoralised, it’s difficult to get…

How to handle a counter-offer

You’ve been offered your dream travel role, but your current employer is desperate to retain you and tries to tempt you to stay. How should you handle their counter-offer? Very…

Here’s how to stand out in a job interview

They say you have 7 seconds to make a good first impression and a good impression is what you need, to stand out in a job interview for a new…

Why I no longer trust review sites and will use a travel agent

Read any Facebook stream and you will see friends and colleagues urging you to look at review sites when you’re planning a holiday. It is rare, very rare, that they…

How to make a winning travel job offer

Finding the perfect candidate for your travel role is like winning the lotto without claiming your prize. To strike it rich you actually have to claim your millions – or…

When graduates get into travel

Want to get into travel? Start in sales. With the wide variety of positions available in travel sales currently, this really is the easiest route to join the travel industry…

Is the cost of an empty desk worth it?

We all know the cost of losing a staff member is significant, but what about the cost of an empty desk associated with failing to fill a travel vacancy with the…

How to write a job description for your travel role

Today’s candidate-led market in the travel sector requires companies to stand out from the crowd if they have any hope of attracting only the very best travel candidates. One of…

It’s not a holiday, but have you tried relocating?

Time for a change of scenery? Embrace a more permanent travel adventure and consider relocating overseas to expand your skills, enhance your professional expertise and enjoy whole host of new…

5 strategies to retain top travel talent

Happy staff are loyal staff. Retention of key travel staff is critical for your travel company’s culture and long-term success. When a vital employee leaves, you’re forced to recruit, train…

How to on-board your new member of staff

You’ve spent hours sourcing candidates, interviewing and negotiating to find and appoint the perfect travel professional for your organisation. You may think your hard work is over. Unfortunately, it’s not….

Do you want your team to be the best?

You know the adage… “What happens if we train our staff and they leave?” Well… “What happens if we don’t train them and they stay?” If you want your team…

Don’t damage your personal brand

“Branding is what people say about you when you’re not in the room” – said Jeff Bezos, founder and CEO of Amazon.com once. The same is true for your personal…

5 qualities to look for in the right employee

Hiring the right travel professionals for your business fundamentally impacts on your ability to be successful. Bad hiring decisions are not only frustrating, they can also…

Why Employee Experience is Critical to Retention

In a world driven by technology and social media, there is definitely something to be said about the ‘human touch’, especially in the travel workplace and within employee experience. According…

Thinking of starting a travel business in the UAE?

Starting a travel business in the UAE (United Arab Emirates) just got easier. That’s if a recent article in The National is to be believed. Of course, for budding entrepreneurs and…

What to ask candidates in a telephone interview

Get to know your travel industry candidates before a face-to-face interview. A telephone interview will allow you to screen and filter your travel applications, so you are only meeting the…

How to retain your staff

They say most employees don’t quit their company, they quit their boss, and their departure doesn’t always have to do with the search for a higher salary. More often than…

Will they stay or will they go? Post-Brexit predictions on travel recruitment of EU citizens

Whether or not the term “Article 50” strikes fear into your heart or makes it sing, the fact of the matter is that it has already been implemented, and the…

Can you save by recruiting directly?

How important is it for you to get the right candidate in the role? What are the costs of getting it wrong? Actually, what are the costs of spending time…

What questions to ask in a travel job interview

Employing the right person for the job is like winning the lotto – they’ll fit right in to the company culture, add real value to your business and fill a…

Introduce empathy over diversity in the travel workplace

How many ways do we define diversity in today’s travel workplace? Do we define employees according to their IQ? Their gender? How about their colour and their creed? And as…

Millennials – adding value to or undermining the workplace?

If you saw the Daily Mail this weekend, you would have seen an article in which I was quoted about the much-maligned Millennials and travel recruitment. The article highlighted examples…

A rose by any other name…

Listen up all you Chief Inspiration Officers, Grand Masters of Underlings and Sales Ninjas out there! When I’m recruiting for your dream job, fancy titles are going to a) make…

4 easy steps to finding your dream travel role

When the dust settles on your ambitious New Years’ resolutions one month in to the New Year and you’re still not happy with where your career is going, there’s no…

How important is salary benchmarking in travel industry?

Do you do salary benchmarking? And if not? Why not? Benchmarking remuneration can help travel businesses ensure they are competitive in the salaries space, but it is also important to…

Business travel consultant vs the virtual assistant

“I’m not a robot” – that’s the word from today’s business travel consultants, especially when one reads the press about the rise of the virtual assistants and mobile tech in…

Would you find your dream job on Facebook?

If you think all there is to your Facebook feed are images of your friends being fabulous in fabulous places to make you jealous, think again. If you’re joining the…